The South Bay Regional Public
Communications Authority approached Shark
Studios to design a website which would
provide the public with essential
information regarding the 911 emergency services they
provide to 4 cities in the South Bay area of Los Angeles.
It also needed a secure, private Intranet where Police and
Fire Chiefs could login and view confidential reports or
submit online forms. A paperless online forms system
was needed to quickly direct requests for services to the
proper personnel. A virtual tour of the SBRPCA
facility was deemed important for marketing the facility
to other potential cities in the Los Angeles area.
The site needed to be in an easy-to-navigate, organized,
and attractive format.
Shark Studios created a new drop down and foldout menu
system to allow easy navigation throughout the site in
just one or two clicks. A Content Management System
was implemented to allow SBRPCA staff to easily update the
site on their own with no technical training. Text
could be added or changed, pictures or files uploaded, or
new pages added to the site with a few clicks of the
mouse. A secure, private Intranet was created to
allow staff to upload and link to confidential police and
fire dispatch reports in Content Management. A
paperless, online forms system was developed allowing the
input of information directly into Adobe PDF forms and
when completed, would allow local printing and electronic
submittal of forms to the proper SBRPCA personnel.
Virtual Tours show the facility in colorful, 360
degree views inside java applets. An aerial virtual
tour was arranged in a helicopter, so that the very
original architecture of the building could be
photographed and displayed on the site in a 360 degree
The resulting website increases the organizations
visibility and marketability to other cities as well as
making the public more aware of the vital emergency
services it provides to the Los Angeles area. The new
paperless online forms system saves valuable resources and
speeds response time of personnel to requested services.
The Intranet allows Police and Fire Chiefs to login and
view confidential reports in a secure environment.
The new navigation system allows any page or file in the
website to be retrieved in just one or two clicks.
What our client says:
"The South Bay Regional Public Communications
Authority (SBRPCA) has provided emergency police and fire
communications for nearly 30 years. The SBRPCA’s
transition from a long decline of neglect to a
state-of-the-art operation, which began in 1998, included
Shark Studios’ assistance in developing our first website.
This enabled citizens to follow the construction progress
of our new 20,000 square-foot facility completed in 2002,
solidifying the SBRPCA’s rebirth. In 2004, the SBRPCA once
again called upon Shark Studios to assist in creating our
new, full-service website. The back bone to this website
is Shark Studios’ new “Content Management” software, which
allows in-house personnel to manage all information on our
website. Meeting agendas, minutes and reports are easily
downloaded and police and fire administrators have instant
access to needed reports and statistics via the
Authority’s website intranet. Additionally, information on
a variety of issues is available to the public. When Shark
Studios demonstrated the benefits of Content Management,
we could not pass it up."
Ralph Mailloux, Executive Director